Serves as a liaison between the clients and Account Manager. Works closely with other functions within O2 and coordinates efforts in creating and producing effective marketing communications campaign.
1. Works under the guidance of the Account Managers and deals with clients
2. Develops client relationship by serving as a key internal and external contact for project status and workflow and Develop and manage project plans and logistical project details. Coordinate project timing and budgets with all relevant agency personnel.
3. Helps Account Managers to facilitate team meetings and team communications.
4. Help Account Managers. In their daily task
5. Responds to inquiries and researches and resolves problems related to transactions handled by the unit
6. Keep apprised of client’s products/services/marketing developments.
7. Gather and assemble background information, research, and analyses as needed for development of creative briefs and new business presentations
8. Respond to client phone calls and be aware of all client activities to provide back-up to the Account Director.
9. Prepare Quotation for Client under supervision and approval of Account Managers
10. Coordinate signatures/approvals from clients and make sure all media and projects proceed according to plan and deadlines
11. Act as liaison with other agency departments and vendors. And Performs miscellaneous job-related duties as assigned.
12. File and maintain samples and Review client billing
Skills
• Understanding of general advertising principles and account service protocol
• Skills to develop and implement marketing strategies and plans for the clients in line with O2 mission Know your market first
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge and understanding of newspaper/magazine advertising principles, procedures, regulations, and standards.
• Ability to handle multiple tasks and tight deadlines with confidence and ease.
• Skill in organizing, prioritizing, and scheduling work assignments.
• Skill in the use of personal computers and related software applications.
• Knowledge of marketing strategies, processes, and available resources.
• Ability to assess operational requirements and to plan and organize work flow patterns and schedules.
• Knowledge of customer service standards and procedures.
• Ability to investigate and analyze information and to draw conclusions.
• Skill in the use of computerized page layout and design software.
• Ability to develop and maintain recordkeeping systems and procedures.
• Ability to analyze and solve problems and manage team member.
• Ability to communicate effectively, both orally and in writing.
Education
Degree in Journalism / Marketing
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