The Role

This is a fantastic opportunity for an experienced Online & Email Campaign Executive to join at an exciting time in its ambitious eCommerce rollout plan.

On this role you will be responsible to manage the setup and launch of all email campaigns for both the business campaigns and the loyalty programme. Drive new customer acquisition, retention and reactivation rates for the Al Futtaim brands websites via the email channel and other appropriate channels across all devices (mobile, tablet and desktop).

Develop and implement the email strategy for the retention file and the loyalty programme (including Welcome Programme, Reactivation). Also develop and implement the email strategy for fulfilment emails and to drive loyalty sign ups (Abandon Cart, Abandon Search, Welcome, Nursery Programme, Order Confirmation). Create focused campaign efforts aimed at driving key campaign performance indicators including: repeat visit rates, revenue, visits, AOV, conversion and loyalty programme customer acquisition.


To be considered for this exciting role, you should have minimum 3+ years of experience in marketing with at least 2 years focused on Email Marketing within an E-commerce environment. With excellent skills in planning, implementing and optimising Loyalty email strategies and online business campaigns. Managing multiple online Loyalty and Retention email campaigns at one time. Experience with email service provider including the set up and deploy of email & behavioural triggered campaigns.

Along with previous experience you must have strong analytical and numerical skills – you must be someone who quickly grasps the key drivers of the various retail sectors (e.g. Fast fashion, DIY, Electricals, Furniture, Toys).

About the Company

Established in the 1930’s, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940’s and 50’s saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

Apply Now!

Email Campaign Executive – eCommerce | Dubai, UAE

About The Author
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