Manages a diverse base of clients and supervises interactive campaigns from conception to completion.
Manage the operations team internally to achieve the highest level of internal performance and support to other team members in the agency.
To grow the interactive department by seeking new business opportunities
Pays attention to details, ensures excellent client service, manages customer expectations, resolves issues and cultivates lasting relationships
Performs a strategic role by managing all the interactive sales and revenue activities. Ensures the highest standards of professionalism and knowledge in all staff.
Responsible for providing overall development of business from existing clients. Builds strong on-going relationships with the clients and ensures a high level of client satisfaction.
Skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to handle multiple tasks and tight deadlines with confidence and ease.
Skill in organizing, prioritizing, and scheduling work assignments.
Skill in the use of personal computers and related software applications.
Ability to assess operational requirements and to plan and organize work flow patterns and schedules.
Knowledge of customer service standards and procedures.
Ability to investigate and analyze information and to draw conclusions.
Skill in the use of computerized page layout and design software.
Ability to develop and maintain recordkeeping systems and procedures.
Education
Bachelor Degree Level
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