Sales Manager | B.tech Cairo, Egypt
Duties and Responsibilities :
• Resolve customer complaints regarding sales and service.
• Oversee regional and local sales managers and their staffs.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Determine price schedules and discount rates.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Prepare budgets and approve budget expenditures.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
Knowledge
*Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
*Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
*Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
*English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
*Personnel and Human Resource
*Economics and Accounting
*Psychology
*Education and Trainin.
*Mathematics
Skills
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking — Talking to others to convey information effectively.
Coordination — Adjusting actions in relation to others’ actions.
*Reading Comprehension .
*Social Perceptiveness
*Writing
*Critical Thinking
*Persuasion
*Active Learning
*Judgment and Decision Making
Work Activities:
*Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
*Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
*Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
C*ommunicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
*Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
*Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
*Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
*Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
*Coaching and Developing Others
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Tags: Cairo, Sales Jobs in Cairo, Sales Jobs in Egypt
This entry was posted on Thursday, May 21st, 2009 at 2:27 pm and is filed under Sales. For the latest job openings in advertising, media, marketing and PR in the Middle East check out the RSS 2.0 feed!
