The Company :
Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth. Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
The Role :
To provide a central point of contact between the premium brand Lexus, Al-Futtaim and the customer for the pre and after sales activity and to develop and build long term business relationships. Ensuring high levels of customer service in line with company policy, procedures & standards, the ideal candidate will be able to maximise all sales opportunities through managing the customers effectively.
Job Specifications:
Achieve or exceed allocated sales targets for new units, trade-in, rust proofing’s and insurance policies Achieve or exceed CSI objectives. This ensures customer satisfaction and thereby repeat sales Ensure that company procedures are adhered to, whilst handling cash and credit in particular. This ensures safety of cash and minimum bad debts Constantly improve and update product knowledge range, features and benefits Inquisitive about the automotive industry, paying particular attention to new features, technical developments, market trends, selling techniques and customer handling skills Carry out used car appraisals and quotes within set timeframe, hence increasing efficiency and increasing sales of new units Follow up with prospective buyers. The Job holder will attend to telephonic enquiries and showroom walk-in customers Ability to problem-solve and ultimately deliver sales results within set timeframes
The Person:
The ideal candidate will have the following experience: * Demonstrable experience within automotive sales is required * Excellent communication and sales ability * Proactive, hardworking, motivated approach * Fluency in English communication * Arabic communication skills desired but not essential* Good team player, experienced in a professional, high pressure, working environment * Tenacious, persistent and goal orientated candidates are welcome to apply as training will be provided for the right individual * An understanding of IT systems would be advantageous.
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