Dedicated ‘Smart TV Lounge’ set to provide customers with personalized insight and user advice on the functionalities of Smart TVs
Dubai, United Arab Emirates – July 22, 2012: Samsung Electronics, a market leader in consumer electronics, launched the ‘Smart TV Lounge’ at the Samsung Showroom in Dubai Mall. The Smart TV Lounge is set to cater to potential and existing Samsung Smart TV users to educate them on the functionalities of the Smart TVs. With specialized trainers on hand, users can inquire about any Smart TV function or feature allowing them to maximize their immersive Smart TV experience.
At the Smart TV Lounge, customers will be greeted by highly trained Smart TV specialists who will provide tips, answer questions, coordinate and book service requirements. Customers can also ask for assistance on how to connect their Smart TV’s on wireless and LAN connections; how to download apps to their Smart TV; and how to update their software.
Vinod Nair, General Manager, TV Business, Samsung Gulf Electronics, said: “We wanted to give our customers a dedicated space and the chance to interact with specialists that have an extensive knowledge of the product to help them make the best out of their Smart TV’s. The lounge also caters to potential consumers who are looking to buy a Smart TV and who would like to get a hands-on experience of using the TV before buying it.”
Earlier this year, Samsung launched the latest Smart TV range which offer cutting-edge technologies that deliver the best viewing experience in 2D and 3D; a built-in Flash Player 10.2; a slim 5mm bezel and Micro Dimming Ultimate.
The new TVs encompass Samsung’s three guiding philosophies that equip consumers with the future of Smart TV technology:
Smart Interaction- an intuitive platform based on Motion Control, Voice Control, and Face Recognition commands for the TV. Recognizing 26 languages including Arabic, users can turn the TV on or off, activate selected apps or search for content in the web browser simply by speaking and with a wave of hand consumers can turn the volume and channel up or down browse and choose a link or content via the web browser.
Smart Content- an expansion of more robust and personalized content through Smart TV apps, as well as AllShare Play. Additional exclusive services include Family Story, Fitness and Kids.
Smart Evolution- defined by Samsung’s new Evolution Kit. Each year, Smart TV buyers will no longer have to worry about purchasing the latest TV as the Smart TV range will be upgradable every year through the Smart Evolution Kit.
“The Samsung Smart TV is packed with limitless entertainment options for consumers. To tap into the vast array of unique features and applications, the Smart TV lounge has been developed to educate and train consumers so they can take advantage of all the entertainment opportunities that their Smart TV provides,” Nair added.
In addition, Samsung has launched a dedicated service number to pre-book a Smart TV Lounge session ensuring dedicated and personalized service. Users can call Smart TV Lounge number on 04-3399607.
About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2011 consolidated sales of US$143.1 billion. Employing approximately 206,000 people in 197 offices across 72 countries, the company operates two separate organizations to coordinate its nine independent business units: Digital Media & Communications, comprising Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, and Digital Imaging; and Device Solutions, consisting of Memory, System LSI and LED. Recognized for its industry-leading performance across a range of economic, environmental and social criteria, Samsung Electronics was named the world’s most sustainable technology company in the 2011 Dow Jones Sustainability Index. For more information, please visit www.samsung.com/ae.