• To produce a regular status report on each of his/her accounts
• To organise regular internal status meetings
• To organise client meetings and requirements thereof (e.g. booking rooms, lunch, room layout/presentation etc)
• To record all client meetings in accurate contact reports, distributed within 24 hours
• To maintain a central filing system for documentation and tapes
• To know the workings of the agency outside the confines of Account Management
• To regularly monitor and analyse competitive advertising and competitive product activity
• To demonstrate drive and commitment to produce outstanding advertising
• To work with creative teams to help produce the most relevant presentation materials for new work
• To make an effort to watch monthly TV and competitive updates
• To be responsible for budget control of their account(s) based on Account Manager / Director’s direction
• To hold regular status meetings with Financial / Production Controllers
• To ensure that all WIP can be resolved as soon as possible
• To chase client for payment of invoices and clear up invoice queries promptly
• Should immediately inform client of revisions to timing plans/estimates, supplying and gaining approval of supplementary estimates when necessary
Project Management
• Anticipates consequence of events when planning projects and takes necessary action to keep projects on track
• Acts as the client’s day to day contact for all logistical issues
Communication skills
• Builds a strong and constructive relationship with key day to day client and agency personnel
• Demonstrates strong listening skills
Financial Management
• Understands the key drivers of profit and loss
• Manages accuracy and timelines of estimating and invoicing
Business Acumen
• Appreciates the broader business context in which we operate
• Seeks to gain a broader business understanding
360 Degree Brand Stewardship
• Understands and appreciates the nature and value of brands
• Understands the philosophy and working practices of 360 Degree Brand Stewardship
• Understands the Brand Idea and recognises when work fits with it
• Acts in the best interest of the brand at all times
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