- To oversee the effective administration of a piece of business from all perspectives
- To be the lynch-pin of the account handling team and relied upon to conduct the administrative side of an account with the minimum of fuss and the maximum of efficiency
- To be responsible for the prompt and accurate dissemination of information to all relevant departments within the agency
- To foster excellent relationships with all other department particularly creative and create a stimulating atmosphere within which the best work can be developed
• To produce a regular status report on each of his/her accounts
• To organise regular internal status meetings
• To organise client meetings and requirements thereof (e.g. booking rooms, lunch, room layout/presentation etc)
• To record all client meetings in accurate contact reports, distributed within 24 hours
• To maintain a central filing system for documentation and tapes
• To check the quality of all work leaving the agency (e.g. video tapes, proofing documents etc.)
• To know the workings of the agency outside the confines of Account Management
• To regularly monitor and analyse competitive advertising and competitive product activity
• Should answer all client queries promptly
• To demonstrate drive and commitment to produce outstanding advertising
• To work with creative teams to help produce the most relevant presentation materials for new work
• To make an effort to watch monthly TV and competitive updates
Skills
• Daily client contact – call before called
• Project timeline delivery
• Internal follow ups with departments
• Opens Job numbers and Closes jobs as required
• Shares media plans with all departments
• Maintains central filing system for documentation and tapes
• Follow ups with suppliers
• Follow up on estimates & collections
• Running weekly status reviews
• Ensuring fortnightly media meetings with media agency
• Contact report generation within 24 hours
• Status report generation – weekly
• Writing all production and revision briefs
• Writing basic briefs on communication projects
• Production and delivery of stimulus material for research
• Regular reading and proper understanding of sales and distribution reports
• Innovative solutions on internal operations and associated tasks – 4 per year
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