Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Skills
Saudi citizen
BA / BS Required (MBA desirable)
2 to 5 years experience in FMCG / Service / Retail industry
Strong client focus and pro activeness
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Effective writing skills
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I am eight years experience in a large pharmaceutical industry in Bangladesh as a QC in-charge ,
I have an experience in calibration, validation and method development