Comments on: Saudi Telecom STC | DSL Afaq with Modem

By: Faisal Saleem

Faisal Saleem — Fri, 06 Mar 2009 20:29:23 +0000

Hi Sameer,

Here is the Shamil modem username and password:

Username: Afaq_shamel
Password: stccpe_2007

I found this in a javascript file on the cd provided with the modem. It’s in \Vista\Flow\scripts\router\rCPEs.js

You can look for the username and password in that file if the one I mentioned doesn’t work. I don’t know why STC doesn’t want to tell this info to their users. They should provide the modem with default username and password. Anyway, hope the info I provided works for you.

-Faisal

By: Mansur

Mansur — Mon, 02 Mar 2009 06:54:37 +0000

Hi,

STC support sucks bigtime..

I wanted to do port forwarding in my Afaq Shamail modem and this can be only done by loggin into modem.
The dudes who installed it changed the password, and I am not able to login. called STC many with no help.

The software setup works fine, so I guess there is a default usrname/pwd STC uses for all modems. If any one of
you have any ideas ,pls share..

Thanks.

===================================

Salam.

What is the model or brand of the modem does STC used for your DSL ? may be i can help you Insah Allah.

Sukran.

By: sameer

sameer — Thu, 26 Feb 2009 19:17:17 +0000

Hi,

STC support sucks bigtime..

The software setup works fine, so I guess there is a default usrname/pwd STC uses for all modems. If any one of
you have any ideas ,pls share..

Thanks.

By: Fazli

Fazli — Wed, 11 Feb 2009 08:16:15 +0000

I installed a Shamil DSL line on 12th January’09, it went out of order on 19th January’09 (Connection to DSL line was lost) I made so many calls to 907, all they say is it would be ok after 2 hours time(Its over 20 days now, but nothing has happened to date, Last week they sent a technician, he too could not do any thing, again he said two hours,
STC SHAMIL LINE IS A FARCE, DO NOT GO FOR IT, THEY WILL ONLY CHERGE YOU, BUT YOU WILL NEVER GET THE DSL CONNECTION ONCE YOU HAVE LOST, THIS IS ANOTHER SCAM OF THE STC

By: Saeen

Saeen — Sun, 01 Feb 2009 20:49:35 +0000

I don’t understand what you people are trying to say? I’ve a DSL line at my home and it worked like charm. I’m in Riyadh. Now week ago, I applied for a line AFAQ DSL Shamil and I got free WiFi Modem 2 months subscription. My internet is working very good. It took 1week to setup all.
1 Saudi Net Service!

By: Cracker

Cracker — Tue, 20 Jan 2009 09:26:54 +0000

Fuck saudi net services, it will be good if we have any other provider for DSL like other countries.

By: Maaz Khan

Maaz Khan — Fri, 02 Jan 2009 21:39:40 +0000

I have applied for a DSL connection through STC. First of all they put me on a waiting list for the connection and now they are saying that it will take atleast 2 months because there is no signal for dsl. What do signals have to do with dsl?

which is the best ISP?

By: Hamza

Hamza — Fri, 02 Jan 2009 15:43:27 +0000

Oh well i do agree that if it works it works good , when it goes bad its like a demon unleashed from hell , u cant do anything just pray it goes away. All ur efforts will be in vaing.

STC should upgrade out outsource their 907 thing to other countries atleast customers feels they are being heard instead of they hearing endless advertisements.

By: fairdeal

fairdeal — Fri, 02 Jan 2009 04:59:09 +0000

I am not so negative about STC. Their DSL service is ok when it is ok. If by bad luck you have to call 907, that is the time you may regret. Their 907 service is superb except that your stamina should be everest like. I have been using AFAQ DSL and my ISP is Zajoulnet. Except for hiccups that spanned around a month, the service is ok.

Now that I want to disconnect the DSL service, strange, their site does not offer any such option!

It seems once you are caught, never think of getting out.

I am preparing myself to that big thing:calling 907 and getting it disconnected.

By: Hamza

Hamza — Sat, 15 Nov 2008 22:29:05 +0000

STC support sucks big time , i have fallen sleep many times by listening to recording advertisement msgs while waiting for 20 mins after that line drops itself.

i have memorized what options to dial to get to support msgs , dial 907 than wait … hit 2 - 3 - 2 - 5 … bingo ur in a endless hopeless waiting list… if by mistake u call on some sensible hour of day it gona say sorry we are busy in serving other customer as u called on peak time we suggest call another time or go to website and check things..

first they blamed my modem i took it for health check and guess what it worked over thre at technical checkup place in first attempt :s.. THIS PART OF WORLD DONT KNOW WHAT SUPPORT SERVICE MEANS….. or After sales support !!!!!!