Responsibilities:
• Coordinate with Strategic Marketing for input on detailed market analyses and commercial direction.
• Understand segment needs; follow competitive landscape and competitors’ moves.
• Translate customer insights and opportunities into actionable annual marketing plans with segment-specific value proposition, including product attributes, pricing, promotions, and distribution.
• Team with Product Development, Planning & Performance Management, Pricing, Sales and Customer Care Groups in the development of value propositions.
• Support Planning and Performance Management in development of detailed business case for products and services.
• Conduct regular surveys to understand and satisfy customers’ needs.
• Analyze customer service data (churn customer complaints) and based on the targeted segments; residential and the services provided; fixed, mobile and internet.
The Research Executive will play key part in building the understanding of customer behaviors & marketing performance to ultimately ensure Marketing drives maximum business & customer benefits.
Key Experience:
University degree and minimum two years experience in marketing function of a telecom operator. Extensive knowledge of market research technique in an analytical role.
The location is also a vibrant, family friendly environment. This is a priority hire for my client and all applications are held in the strictest of confidence. For candidates who match the above requirements please send your CV in word format immediately.
Skills
At least 8 years market research or marketing business experience, with four years in a middle management position
Experience in working closely with cross-functional teams
Strong marketing (research) knowledge
Experience in delivering business excellence
Strong knowledge of Healthcare Industry would be of great advantage.
High level of business/client understanding and insight
Strong sales/ negotiation/ persuasion skills
Gravitas and authority within the company
Good communication and social skills, gravitas and authority with clients
A team builder – builds and maintains strong relationships with staff
Excellent client relationship development skills
Excellent presentation skills in presenting insights
Please send your resume to: [email protected]
]]>Skills
Our projectsOur research addresses the following types of question in order to deliver insightful business intelligence to clients:
- How much fruit juice was consumed in the Saudi Arabia in 2009? How does this compare to the previous year?
- Who are the leading companies in the UAE in shampoo? What % share is held by the leading brands?
- Is there a market for this product in Oman? What channels could it be sold through? Which companies will be competitors and how should the product be positioned to ensure its success?
- Why is company X doing better in Kuwait than company Y? What is their success strategy and how is this supported operationally? What could company Y do to improve its performance?
- Market research experience essential
- High level of numeracy
- Experience with statistical data, must be comfortable working with numbers and interpreting data sources
- Computer literacy (Word, Excel, PowerPoint)
- Fluency in oral and written English essential, Arabic an advantage
- Good communication skills, must be comfortable making phone calls and talking to industry contacts
Required Experience
ProfileThe successful candidate will be independent and able to work from home. S/he must have access to a PC (Windows) and the Internet (Broadband). Time commitments vary according to projects; however, a minimum commitment of around 35 hours a week will be necessary to complete most projects successfully.
Reporting to project managers in our Dubai office, you will be involved in gathering data and contacting companies within the relevant markets.
A strong background in economics, marketing, and/or market research is desirable. The successful candidate will enjoy problem solving, demonstrate a ‘can-do’ attitude, be able to work independently and be tenacious in their pursuit of information.
Skills
• 3-5 years experience in similar position.
• Excellent communication skills (oral & written).
• English written and speaking.
• Computer literate.
Education
Bachelor’s Degree in a related discipline.
Research techniques will include but are not limited to: web-based research, analysis of secondary data, managing field and online surveys, competitor benchmarking and primary research e.g. focus groups, visiting clients, conducting interviews etc.
Requirements
• Minimum of two – three years experience working in a similar position
• Analytical and numerical skills;
• Accuracy and attention to detail;
• The ability to use initiative;
• Excellent organizational skills;
• Creativity and problem-solving skills;
• Excellent communication skills
• Flexibility and drive;
• IT literacy – high degree of proficiency with Excel, survey and reporting tools etc
• Familiar with internet research tools (search engines, directories, reference sites, databases etc)
• Ability to analyze and evaluate web resources
This role would suit someone with previous research, call centre or database administration experience
Responsibilities
•Update projects within the database on a regular basis.
•Identify key industry trends in order to increase opportunities
•To research in-depth information about competitive forces. Identify secondary and competitive market intelligence to provide strategic insights
•To undertake adhoc research to support specific business cases as required
•Gather information of new projects within the various sectors under study by primary and secondary research techniques.
•Ensure that all the updates are made within the stipulated time.
•Respond to client queries as directed by the Research Executives and Managers.
•Database management and administration
•Should be aware of all the projects within the respective countries under study.
•Have a proper understanding of all the activities of the company and its subsidiaries.
•Should keep him/her updated with the trends of the GCC construction industry.
Skills
Experience in marketing research, call centre and data entry using MS office ( Word, Excel and PowerPoint).
Excellent communication skills are essential, as the post holder must be able to present their findings.
English & Arabic Must
Education
Bachelors
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients’ business needs
Build and maintain ongoing relationships with the identified key persons within client organization
Skills
BA / BS required (MBA desirable)
4 to 7 years experience in FMCG / Service / Retail industry
Strong client focus and proactiveness
Very good influencing, persuading and project management skills
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Effective writing skills
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/ questions, report generation, etc.
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Skills
BA / BS required (MBA desirable)
2 to 5 years experience in FMCG / Service / Retail industry
Strong client focus and proactiveness
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Effective writing skills
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Skills
BA / BS required (MBA desirable)
2 to 5 years experience in FMCG / Service / Retail industry
Strong client focus and proactiveness
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Effective writing skills
Skills
Native Arabic speaker with fluent English
Degree in Translation
Excellent client service, people management and relationship building skills
Strong communication, negotiation and influencing skills, both internal and external
High level of energy, self-direction and motivation
Execution and results-focused