Consultant / Advertising Account Manager | TBWA \ ZEENAH Muscat, Oman
To provide excellent client services by managing the delivery of the account strategy and to demonstrate excellent financial management skills ensuring profitability for your account.
To manage the delivery of the income targets set for your client account;
Delivery of client briefs through active team management and distribution of workload;
Manage all day-to-day activity relating to the client account.
To track the budget spending and highlight any over-budget items or items that need to be invoiced to remain on target;
To ensure that the production and media approvals are managed by receiving, reporting, issuing requisitions and action handling all activity associated with client job within time and budget;
To develop understanding of profitability of client business and provide responsible feedback to the account team regarding financial status.
To ensure clear understanding of the client’s business requirements and to translate this into clear deliverables for your team;
Deliver high standards of client satisfaction and continuously adapting and adjusting approaches to benefit client needs;
Seek opportunities to develop more business with your client accounts, selling additional services whenever possible;
Develop understanding of and participation in, drafting of creative briefs, schedules briefs and other relevant information and assume responsibility for sharing and distribution of these documents within team.
Ensure that relevant case studies and laminated samples are acquired and kept for both team, new business presentations and web site information.
To monitor all billings procedures carried out by Account team and alert Account Director promptly to any likely changes to billing and income or any potential write-offs;
Ensure invoicing and financial administration is of a high standard to keep income coming into TBWA\ZEENAH;
Drive excellence in financial management through the team
To provide monthly income reports to Account Director;
To drive the ethos of cost control and income growth all the way through the team.
To develop skills and knowledge within yourself through on the job development, active participation in the agency and gaining additional formal qualifications
Provide feedback to your team regarding improvements that could be made to the agency
To coach and mentor colleagues or external people in order to develop the skills required to be an effective mentor and coach
To create clear development plans for yourself and set out to achieve your goals
Build respect and loyal commitment of Account team.
Produce regular status reports for all client activity (in association with Account Team) to be circulated to key client contacts;
Keep written contact reports for all actionable conversations with clients and circulate these within 24 hours.
Where required, to represent the agency at business events or ceremonies
To evaluate any new business opportunities that are made directly
To be able to assist in the development of new business projects when they arise
To endeavour to act in a corporately responsible way in all day to day activities
To champion any agreed agency CSR programmes and to actively participate in it
Performance Measures:
Do you deliver all reporting and documentation on time and to the quality expected?
Have you created positive relationships with Creative department?
Do you ensure that feedback is given on all work to benefit the client?
Delivery of specific business requirements on time, cost and desired quality?
Quality of administration is high and consistent?
Financial management is completely understood and up to date at all times?
Have you actively demonstrated an understanding of your client’s business requirements?
Have you achieved income targets for each client?
Have you actively improved or enhanced the relationship with your clients?
Have you sold additional TBWA\ZEENAH services to your clients?
Is the interaction with other departments to maximise knowledge and provide additional support high?
Do you pro-actively manage you own learning and development and demonstrate this through attendance at brainstorms, client meetings, training, briefings etc?
Do you provide feedback to the team that adds value and provides solutions not problems?
Do your behaviours demonstrate the TBWA\ZEENAH values?
Have you managed your team to ensure maximum utilisation of your people?
Have you achieved your income targets?
Has the quality of your financial housekeeping been of a high standard?
Have you provided appropriate reports that support team and client communication?
Requirements
University Degree
Ideally some kind of business or marketing qualification
2-4 years in a commercial environment – preferably in a marketing consultancy/agency role
Must have a minimum of 2 years experience in the Automotive business
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Tags: Advertising Jobs in Muscat, Advertising Jobs in Oman, Muscat
This entry was posted on Sunday, June 14th, 2009 at 3:24 pm and is filed under Advertising. For the latest job openings in advertising, media, marketing and PR in the Middle East check out the RSS 2.0 feed!
