Learning & Development Specialist – Airport Operations & Airline Commercial | Emirates Airline & Group Dubai, UAE

Production Jobs — By editor on June 20, 2011 at 3:00 am

he Position:

To key account manage defined business areas and / or projects, providing effective learning solutions for the Emirates Group. This requires the management and support of project team members to ensure effective design and delivery of training programmes. To be directly responsible for ensuring that all programmes are consistently aligned to corporate objectives, and meet national and international standards and regulations as appropriate.

Job Outline:

* Curriculum Development and Delivery: To conduct Training Needs Analyses (TNAs) and audits of line departments to identify business problems that can be addressed by specific learning solutions. To assist either training managers or trainers in auditing, reviewing and evaluating training programmes, materials, examinations and equipment, and recommend and implement necessary changes in order to ensure quality standards, best practises, and business needs are met.

* Project Leading and Control: Where applicable, to project manage training projects to meet specified quality criteria, on time and within budget, reporting on effectiveness of project deliverables to the relevant training unit manager. Provide feedback to line management on performance and application of competencies of the project team members as input to the performance review process.

* Business Process Improvement: To liaise with other training and development units to identify possible areas for training business process improvement, and to assist in defining requirements and testing and implementation of resulting systems or processes.

* Development and Maintenance of Business Plans and Budget: To assist the unit manager in consulting with line departments and training and development units to develop new business plans and objectives, and to update and agree the work plans for the year ahead. To advise on resource requirements, infrastructure needs and budgetary requirements for the area of responsibility. To review overall plans on an on-going basis, recommend revisions and implement changes as agreed with the unit training manager.

* Management Reporting: To report on project progress against defined training cycles to relevant managers, customers and stakeholders. To recommend or provide relevant sign off of individuals for regulated training as defined by the unit training manager. This will involve the production of quarterly report statistics and ad hoc reports as required.

* Maintain Continued Professional Development: The job-holder is required to update knowledge and skills in the area of expertise and responsibility, disseminating knowledge effectively to training colleagues and trainees. This will require regular use of, and contribution to, the Emirates Group Learning Portal, My Learning Zone. The jobholder must develop personal networking with organisations/colleagues within the industry to ensure that products and services delivered by the unit are benchmarked, and aligned with latest developments, innovations and industry best practices.