Workshop Concepts Manager – Automobile | Tangent International Dubai, UAE

The Role

- Responsible for the development of Bosch Service Network and other defined workshop binding concepts in the region according to market needs.
- Responsible to implement the Bosch Concept according to the market needs.
- Implement the Concept of Bosch Service Excellence and ensure the standards by co-ordination with other departments.
- Support the Business Development of the BCS Network by bringing new business opportunities to them.

Requirements

- Advanced sales or marketing education with good / basic technical knowledge & interest in automotive environment.
- Good Communication Skills: English and Arabic knowledge in speaking, reading and writing. French would be distinct advantage however not mandatory
- Computer literacy in Excel, Word & Power point are essential; SAP knowledge an advantage
- No travel restrictions.
- Minimum 5 years experience in automotive aftermarket service field.
- Workshop Management Experience (general process & organizational) preferential within OES environment (Manufacturer Franchised Workshops) eg from Mercedes, BMW franchised workshops
- End consumer marketing know-how (B2C)
- Understanding of fleet business (B2B)
- Skill in project, quality and strategy management.
- Strong communication skills & team oriented.
- Able to lead and guide a small team of associates.
- Strategically and conceptual thinking.
- Analytic and good intellectual abilities.
- Show empathy and has team spirit; able to build internal and external networks.

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