About the Business:
Al Futtaim is regarded as a pioneer in the Gulf region’s Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service.
Al Futtaim represents some of the world’s most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.
About the Job:
In this role you will be responsible for:
– Managing and achieving parts sales target according to plan
– Developing sales volumes in his designated area
– Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions
– Suggesting additional related parts to improve sales
– Handling and providing prices for telephonic enquiries
– Preparing sales orders, invoices and delivering parts
– Receiving payment or obtaining credit authorisation
– Advising to the customers on substitution or modification of parts when identical replacements are not available
– Examining returned parts for defects, and ensuring exchange/ refund of defective parts or money
– Conducting inventory of the stock
Skills
About You:
To be successful in this role, you will be able to demonstrate:- A minimum of 2-3 years experience within spare parts operations, preferably at an automotive parts sales counter
– Familiarity with safety standards during work for people, machines and material
– Ability to speak, write and read English to deal with supervisors and customers
– PC literate; knowledge of ERP preferred
– Relationship builder; the ability to build and maintain friendly, warm relationships with customers
– Good listener
You will be undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.
Company Profile
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.
Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.
Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.
The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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