Job Description
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests.
- Ensure smooth and eĸcient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards.
- Handle cash register and transactions with the customers in an effective and accurate manner as required.
- Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
Skills
- Planning and Organizing
- Self – Development
- Communication Skills
- Cultural Awareness
- Customer Focus
- Initiative
- Teamwork
- Fluency in English
