Responsibilities:
- Help in growing the size of our databases by Obtaining new potential customers/prospects info from different sources and log them into the system
- Receive customers/prospects enquiries by telephone and/or e-mail, qualify/validate & pass to the sales team.
- Qualify & validate all leads resulting from different Marketing activities and passing them to sales.
- Conduct cold calling to promote GK’s offerings.
- Conduct customer satisfaction surveys and general market surveys in order to obtain customer/market insightful information
- Executing the database integrity project which will lead to a more proper/clean segmented database.
- Contact customers to follow up on initial interaction
- Help in gathering competitive info through mystery shopping
- Help in driving traffic on events/seminars
Skills
- Communication skills
- Information gathering and management
- Persuasiveness
- Adaptability
- Initiative
- Negotiation skills
- Stress tolerance
- High energy levels
- Self motivation
