Sr. e-Communications Director | du telecom Dubai, UAE

Lead a team to develop, create and maintain all company online web properties and online media presence including: Corporate Internet Portal, Intranet, E-Communications broadcasts, web promotions and other mobile or 3rd party portals.

To provide strategic management, professional leadership, advice and guidance on E-communications issues to senior staff and CEO; to make an effective, high quality and high impact contribution to the corporate management , and to take the lead on e-communications of company initiatives, establishing and maintaining a world class web presence .

STRATEGIC
• Provide the E-Communications Vision and Strategic direction for the benefit of all company stakeholders
• Implement and Safeguard the company’s Brand values onto all online communication and portals
• Drive innovation and creativity for the visual designs, technology tools, and the overall processes of the e-Communications department
• To manage the creation, implementation and continual development of the company’s external and internal e-communications strategy, enhancing du’s reputation by delivering:
o A unified brand across company e-services, online publications and web properties;
o Well-executed, well planned communications that reach all parts of the customer clusters – Consumer, Enterprise, carrier services.
o An improved reputation and position of influence with all key stakeholders;
o Best practice in consultation and a clear message that the Business Units listen to and are being responsive to the views of the e-Communications department
• To present the EVP of Brand & Communications new Social Media opportunities for the company using online channels, maximizing the value of current investments and representing the Communications department to maximize the Customer’s Digital Experience across du’s e-communication platforms
• To provide proactive and responsive support and advice to the Chief Executive, chief officers, and other senior members.
FUNCTIONAL
• Ultimately responsible for all external & internal e-Communications developments and productions of online communications going LIVE to the public.
• To manage web development in support of the company’s objectives and in line with the company’s e-government strategy, encompassing the dissemination of news and company product & services content on the internet, enhanced transactional capability and information on corporate positioning.

Requirements
Qualification
• Bachelor Degree in IT or Marketing + MBA
• Perfect Command of English

Experience
• 10+ years experience in managing large online clients with varied requirements
• 10+ years experience in producing online campaigns with a reputable agency or company
• Thorough knowledge of business processes
• Creative Art Direction Experience

Core Competencies
Primary
• Proven Leadership and Management skills
• Creative ability, with an acute sense of aesthetics
• High level of problem solving ability
• Able to transfer knowledge, new skills and technologies to subordinates
• Achievement Motivation

Secondary
• People skills
• Organizational Commitment
• Open, flexible proactive
• Team Work & Co-operation
• Ease with Communication & Delegation
• Flexibility
• Proactive attitude, self confident, reliable
• Able to deliver under tight deadlines

Personality
• Reliable, with integrity, professionalism, initiative, commitment, being approachable, dedicated, hardworking, and have a team spirited attitude with the desire and ability to influence and to lead.

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