Workshop Supervisor – Commercial vehicles dealership | HCP International Dubai, UAE

Our client has an immediate opening for a Workshop Supervisor for their commercial vehicles dealership

Responsibilities

Ensure full utilisation of workshop available labour and resources to achieve planned operational targets

Supervise subordinates to produce quality work

Assist the staff technically and trains them

Allocate job cards and manages technicians to maximise the throughput by aligning jobs to skill sets within team

Ensure that the technicians carry out the jobs within the allotted time.

Ensure the most effective use of available time and equipment.

Ensure all pre-orders are approved and obtains customer approval for all additional work

Recommend warranty jobs for the approval of either Service Manager, Workshop Manager. In absence of both Managers, approval can be obtained by the Warranty Supervisor.

Ensure the workshop observes all warranty process conditions, and supervises the correct tagging and storage of warranty parts.

Ensure all required information on each job card for each job is properly maintained.

Identifies and organises staff training needs for improving technical knowledge and job performance.

Gives practical assistance, on-the-job training and technical advice to subordinates

Inform the Service Advisor and Workshop Manager if necessary on any unclear working instructions or costly extensions on the repair

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