Sales Operation Manager | Dagpa Group Beirut
Job Summary
The Sales Manager will be responsible for managing all the sales activities for the company’s real estate properties.
Major Duties and Responsibilities
• Assist the Director of Marketing & Sales in the preparation of the yearly sales plan to be aligned with the corporate strategy and objectives.
• Manage the sales team, which is responsible for the sales activities for real estate properties.
• Develop sales targets and plans inline with corporate strategy in support of the Company’s strategies and objectives.
• Oversee development of the preliminary sales forecast to be used as the performance measure throughout the year to ensure targets are being met, and taking corrective action to ensure these targets are met.
• Review credit facility applicants and decide on the best credit facility for customers (based on history, reputation, company budget/forecast).
• Review and approve new customers in line with the Company credit policies.
• Assist in conducting sales efforts; developing leads, generating interest, presenting services, negotiating contracts, and closing sales.
• Monitor benchmarks (competitive information), features, benefits, and pricing.
• Review the monthly sales report and analyze weekly updates of market conditions.
• Review customer complaints and resolve them.
• Direct and oversee the processing of customer orders.
• Monitor competitors and market prices and recommend price changes.
• Manage after-sales service to ensure customer is satisfied.
• Conduct studies to understand customer requirements / needs.
• Develop and maintain the sales policies and procedures.
• Set clear goals and direction for sales representatives. Assign sales targets to sales representative and ensures the price list is followed.
• Manage sales representatives to develop effective territory, account and coverage plans by identifying customer retention.
Skills
• Customer Service Communication Skills
• Decision Making Skills
• Developing Others
• Interpersonal Skills
• Initiative
• Leadership Skills
• Managing People
• Organizing and Planning Skills
• Self Confidence
• Teamwork
• Advisory & Consultation
• Application of Industry Knowledge / Best Practices
• Language – Bilingual
• Negotiation
• Research & Development
• Sales / Sales Management Skills
Education
• Bachelor’s degree in Business Administration, Marketing or equivalent (Master’s Degree preferred)
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