Dubai, UAE: October 12, 2011: Etisalat has announced today that it will compensate its BlackBerry users on both pre-pay and post pay accounts, after a widespread outage was reported by BlackBerry’s manufacturer Research-in-Motion (RIM).
Prepaid customers will receive the equivalent of three days usage, free-of-charge and credited to their account within 24 hours, while for postpaid customers, this will be adjusted in their monthly bill.
Matthew Willsher, Chief Marketing Officer , Etisalat said: “Our partner RIM is working on resolving the issue currently impacting users. Keeping our customers satisfied is a priority for us and given the exceptional and unprecedented circumstances, we are compensating our BlackBerry users to demonstrate our care for their loyal and ongoing custom.”
Samer Marzouq
Digital Media Superhero, Online Marketing Pro, Mad-Men Fellow, Tech Junkie, Advertising Whiz, Chief-Blogging-Officer, Bilingual Copywriter, Amateur Photographer
