Account Manager | Alghanim Industries Kuwait

Job Purpose :
Reporting to the Sales Operations Manager – Xerox business, the Account Manager will be responsible for establishing, developing and managing successful and fruitful commercial relationships with key clients of Alghanim’s Xerox business unit – of various sizes, types and across industry sectors. The incumbent will operate as the primary contact for clients resolving their queries and converting such communications into business leads and actual business opportunities. Alghanim Industries’ Document Management division, headquartered at Airport Road in Shuwaikh is a sole importer, distributor and service provider of XEROX in Kuwait.

Key Accountabilities :
Meet and grow revenue goals for assigned accounts Plan sales and business development opportunities including supporting local sales and service teams Budgeting for the above functions Negotiation and maintenance of sales or service contracts Ensure the highest level of coverage through proper account management and account planning Maximize business retention and development of new business Involvement in the Document Management community/ industry Setting high standards of performance for self and others Assuming responsibility and accountability for successfully completing assignments and tasks Using appropriate interpersonal styles and communications methods to gain acceptance of products, services or ideas from prospects and clients Working effectively and cooperatively with others, establishing and maintaining good strategic working relationships Taking the responsibility of feeding back the necessary information and maintaining the integrity of the database

Skills, Knowledge and Experience required:
* Bachelor degree in related fields (IT science, Informatics, Communication technology etc.) * Minimum 2 years proven experience in Account Management or Key Account Management, preferably in Kuwait and ideally in office automation or broader ICT industry * Executive presence, ability to convince and influence key decision makers * Well developed account management and business development skills * Self motivation, commercial drive, business acumen * Strong communication, presentation and interpersonal skills Understanding of Kuwaiti ‘business landscape’ – large enterprises, multinationals, key conglomerates, banks, telecommunication companies, retailers, engineering, oil & gas etc. * Excellent knowledge of English language (Arabic language in an advantage) * Excellent PC skills and use of business related software packages * Valid Kuwaiti driving license is a must

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