Business Data & Internet Product Manager | Nawras Muscat, Oman

You will develop, launch and manage Business Data and Internet Services (Internet access via WiMAX, IP VPN etc.) to meet or exceed targets as per the business case.

You will analyze market and competitive insight as a basis for the positioning and design of a highly competitive business product portfolio, and develop, maintain and control detailed specifications for new fixnet products and services. Working with the technical teams to generate design documents and processes, you will co-ordinate implementation of products between network and IT, customer service and suppliers to ensure a launch on time, in budget and to specifications.

You will develop and implement pricing strategy for your products, perform sales and customer service training (train the trainer), provide input for user guides etc. You will make sure that a comprehensive set of business rules, activation forms, welcome packs, price and product sheets and FAQs are available in due time for launch.

You will conduct UAT to ensure all requirements from the user perspective are deployed and manage the go-to-market process. Following the launch, you will monitor product performance in terms of uptake usage and customer satisfaction and make changes as necessary.

Requirements
You will have a university degree (Commercial, IT, Telecom, MBA is a plus or strong work experience within related area). In addition to your experience in Product Development and Management, you bring a minimum of two years of relevant experience within fixed or mobile telecom.

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