Sales Consultant | Alghanim Industries Kuwait

Job Purpose :
Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services.

Key Accountabilities :
Deliver on sales and customer satisfaction objectives Maintains good relationships with customers by meeting and exceeding their expectations Answers customers’ questions on the phone or introduces or refers callers to the appropriate person Ensures customers’ awareness of all products and services available Resolve complaints with sensitivity and involve others when needed Addresses customer hesitation and resistance Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle Ensures that the details of all vehicle transactions are accurately documented and registered Conducts a memorable hand over with the customer Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) Prospects for new customers Captures prospect information and maintains a prospect database Communicates with customers periodically to ensure that positive relationships are maintained Follow the Order-to-Delivery process to ensure customer satisfaction

Skills, Knowledge and Experience required:
Bachelor’s Degree Or High School Degree
2 – 4 years of experience in the used cars sales field or in the hospitality sector
Bilingual – good command of both English and Arabic
Ability to solve practical problems
Excellent communication and interpersonal skills
Customer oriented and enjoys interaction with people
Posses high level of selling and convincing skills
Team Player

Apply Now!