Research Manager | WeBecome.com Dubai
Job Responsibility:
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company’s financial objectives and other operational performance indicators
Principal Accountabilities
- Assisting in the overall business development of the CR department
- Providing advice/consultation for clients as required
- Preparation of proposals based on initial client brief.
- Design and preparation of survey questionnaires for quantitative research.
- Design and preparation of recruitment questionnaires for qualitative research.
- Timely preparation and organization of relevant materials to be given to field department to enable them to conduct fieldwork to the required standard and deadlines.
- Preparation of fieldwork instructions for Field Managers, including sample structure and methodology.
- Development of Discussion Guide for qualitative Focus Group Discussions.
- Preparation of coding and punching instructions/resolution of any queries arising from preparation of code frames for quantitative research.
- Liaison with Field Coordinators re progress of fieldwork.
- Design of tabulation specifications and liaison with Data Analyst re preparation and checking of validation programmes.
- Checking of initial hole counts/checking tabulations and preparation of final tabular report.
- Preparation of methodology/fieldwork statistics for final tabular report.
- Preparation of Summary Reports as required.
- Preparation of written, interpretative Report as required.
- Presentation of results to clients as required.
- Dispatch of tabulations/reports to clients via email/DHL as appropriate.
Client Servicing
Financial Management
Functional / Technical
People Management
Client Relationship / Management
Key skill required:
Influencing & Persuading
Initiative
Personal Effectiveness
People Management / Leadership
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