Senior Executive, Client Service, Consumer Research | The Nielsen Company - Sharjah, UAE
To support and sell consumer research services, enhance client relationships and satisfaction and achieve revenue targets
Prepare methodologies, questionnaires, write and discuss proposals in compliance with client needs
Prepare budgets for each project in conjunction with the field manager and instruct the finance department regarding invoicing
Assist in the smooth collection of debt from clients and communicate any contract/ job changes to the Finance department on a timely basis for invoicing purposes
Prepare fieldwork instructions and sample structures for each project in conjunction with field manager
Manage the day to day client relationships and ensure that all projects are completed on time to the required standard, and high client satisfaction is maintained
Prepare coding and punching instructions and tabulation specifications for data analysts
Check and approve final tables, prepare written report as required
Send weekly project updates to coordination centre
Skills
University degree in Marketing, Economics or related field is a must, preferred Postgraduate or MBA
2-4 year of experience in Market Research
Strong analytical, numerical and organisational skills
Excellent verbal and written communication skills in Arabic and English
Computer literate and sound presentation skills
Strong business acumen and good knowledge of market dynamics
