Traffic Manager | TBWA Zeenah Muscat

Purpose:
The Traffic Manager is responsible for the internal scheduling of work throughout the agency utilizing the Chase Software system. The Traffic Manager opens all jobs entering the agency and assigns a step by step schedule of completion to each of those jobs as it is entered. Under the direction of the Executive Creative Director, the Traffic Manager coordinates movement of all jobs through all agency departments (Account Management, Media Creative and Production).

Principle Responsibilities:
• Opens all agency jobs
• Reviews daily work schedule with Creative
• Alters work scheduling should jobs change
• Revises changes and publishes for distribution to the agency
• Publishes a weekly production status report ensuring the priorities are met first, updates and distributes throughout the agency
• Expedites crisis jobs to run concurrently along side the planned schedules
• Notifies Account Managers when it is necessary to contact clients for material, information that is required to complete scheduled projects
• Conducts weekly traffic meetings with key departments and individuals. Updates the Management team of schedule progress
• Obtains quotes from art and photo suppliers, freelance and other vendors and reviews with the production manager
• Works with Media to obtain publications specifications and extensions where necessary
• Regulates time to allow for internal reviews of all concepts with Account Management and Creative
• Assists with billing
• Forwards completed jobs to Account Management, closes job and arranges for the accounting
• Maintains updated agency sample files
• Maintains current computer skills related to daily job functions

Qualifications/Attributes:
• At least 10 years proven previous experience in a similar role
• Be a holders of at least a Bachelors degree
• Have a presence of personality to be able to influence all levels of colleagues throughout the agency in order to be able to achieve the responsibilities of the role
• Be fully conversant with the Chase software system

Measures for Success:
• All work is routed correctly and completed in the required timescales
• The time of the Creative team is utilised to he best of its ability
• Minimal disruption is caused to scheduled work when changes occur

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