1. Make sales calls – present and prospective customers
2. Call entry report entered in the systems as per the Sales plan & share this information with Customer Service and reporting Manager
3. Prepare customer profile for Key customers & key potential customers (identified by the department Manager)
4. Identifies and resolves problems in a timely manner and develop alternative solutions
5. Keep and maintain Freight Tariff and weekly vessel sailing schedule
6. Manage an assigned geographical sales area or product line to maximize sales revenues and meet corporate objectives
7. Develop prospective clients, make cold calls and service existing clients
8. Respond to inquiries by clients
9. Send inquiries to agents
10. Prepare quotations and send to clients
11. Hand over quotations to telesales for follow up
12. On receiving confirmed business hand over to customer service.
13. Receivable handling: Collect dues and outstanding amounts from clients in allotted credit limit
14. Meet revenue targets. Has to achieve group targets
15. Make calls on freight forwarding and update bookings to Executive – CS assigned to him /her
16. Keeping relationship
17. Market Research, submitting reports to management
Skills
1. Excellent Oral and written Communication
2. Knowledge of EDP software and MS Office Suite
3. Knowledge of freight forwarding industry and terminologies
4. Responds promptly to customer needs and Solicits – customer feedback to improve service
5. Good Team Player
Education
Graduate with Freight Forwarding Experience
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