General Manager – Food & Beverage | Al Barari Firm Management LLC Dubai, UAE

June 17, 2011

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Job Purpose

• To ensure that all operational systems and procedures for the effective and efficient operation of the restaurant are in place and consistently applied throughout all departments

• To oversee and direct the seamless running of the day-to-day operation.

• To support the delivery of outstanding customer service whilst ensuring that all financial and statutory requirements are met.

• To ensure that the Farm brand and concept are reflected in all aspects of the Restaurant, front of house and back of house.

• To implement delivery of the business strategy in conjunction with the Head Chef and in close co-operation with the owner.

Objectives & Goals

HUMAN RESOURCES, TRAINING & STAFF DEVELOPMENT

• Is actively involved in the selection and recruitment of personnel

• Develops staff in all areas of managerial and professional aspects

• Fosters a learning culture and ensures that all team members feel valued and rewarded

• Through the Finance Officer monitors staff payroll and related costs

• Ensures that starters receive an appropriate and updated induction

• Oversees and provides guidance on disciplinary and grievance issues

• Monitors the grooming and personal hygiene of the team

• Monitors and reviews staff rotas and ensures that scheduled manning is in accordance with operational requirements whilst maintaining maximum productivity

• Through the Training Manager ensures that an effective and up-to-date training plan is in place and is followed diligently

• Establishes performance guidelines, responsibilities and goals for his direct reports and conducts regular appraisals

• Executes the tasks of a General Manager according to lawful and ethical standards

STRATEGY, INTERNAL PROCESSES & PROCEDURES

• In cooperation with the Owner plans, develops and implements strategy for operational management and development so as to meet agreed organisational performance plans within agreed budgets and timescales.

• Establishes and maintains appropriate systems for necessary aspects of operational management and development.

• Monitors, measures and reports on operational issues, opportunities and development plans and achievements within agreed formats and timescales.

• To liaise with other functional/departmental managers so as to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievement.

• Drives the evaluation and development of operational strategy and performance with the executive team.

• Maintains awareness and knowledge of contemporary operational methods and ideas and provides suitable interpretations to directors, managers and staff within the organisation.

• Ensures activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.

• Ensures that all restaurant equipment is maintained to operating specifications and reviews maintenance lists regularly and where necessary