Client Services Coordinator | Dubai, UAE

The Role

Company Profile

A dynamic organization in the business of supplying in-flight entertainment to airlines in the region is seeking a pro-active, skilled, creative and experienced individual to fill the position of Client Services Coordinator

The Client Services Coordinator is responsible in assisting the Senior Account Executive in the delivery of contracted services to its clients as per their requirements, budgets and deadlines ensuring high-standards of service and client satisfaction.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Understand Client IFE program requirements as defined by the airlines and briefed by Senior Account Executive.
• Assist Senior Account Executive in preparing timelines and manage the delivery across stakeholders.
• Assist in updating and maintaining Airline Manuals and communicating changes in client portfolio to stakeholders.
• Communicate IFE programming recommendations to airline IFE contacts.
• Coordinate with Client to secure content approvals.

Requirements

Qualifications and Experience:

• Minimum 1 year experience in client servicing preferably in an Entertainment / Media related field
• Skilled in MS Project & MS Office Applications
• Good knowledge and interest in various facets of mainstream entertainment media
• Fluency in English and Arabic mandatory. Knowledge of French, Hindi or Tagalog an added plus.

Education
• Tertiary diploma or university degree in related subjects – preferably in Media & Entertainment

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