Senior Sales Associate | Dubai, UAE

Scope of work:
• Achievement of set individual and overall showroom targets
• Provide outstanding Customers service
• Monitoring of product display and stocking
• Maintain an awareness of all promotions and advertisements
• Guarantee Showroom maintenance and required cleanness /hygiene
• Prepare required orders in coordination with your team and supervisors
• Operate the cash register appropriately and ensure correct billing

Job Accountabilities:
• Reach individual & overall sales Targets
• Demonstrate profound product knowledge
• Ensure that store hygiene standards are met at all times and that all products are handled accordingly
• Maintain cleanliness and presentation of the store.
• Maintain merchandise and ensure proper display, storage, etc.
• Assure smooth shop opening, closing if involved
• Use the prescribed selling techniques to provide customers with a friendly, courteous experience
• Operate the cash register to accurately compute the price of the product and receive payment
• Arrange and package all gift orders according to the sale order
• Accurately record the product usage in the system.
• Control shrinkage and product spoilage notify (Ass.) Showroom Manager
• Reporting any malfunctioning equipment to the (Ass.) Showroom Manager
• Taking receipt of all packaging and other materials
• Participate in year-end inventory and cycle
• Compute the retail price for the order
• Help colleagues and jr. peers to learn and perform their job well
• Report to the (Ass.) Showroom Manager on customer feedback and complaints
• Monitor stock levels and share findings with your manager
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer and all other aspects of customer service as per the training manual volume 1.

Key Competencies:
• Sales skills – analytical skills to customize sales approach to customer type
• Customer Handling Skills – to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings
• Product Knowledge – specifications and pricing have to be known by heart
• Problem solving and customer handling skills
• Advanced computer skills (Ms Office, NAV, etc)
• Self-disciplined, intelligent, responsible and presentable
• Positive, enthusiastic
• Supervisory skills

Minimum Qualification / Experience
• High School graduate
• Fluent in English, Arabic is a plus
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build relationships with customers and peers
• Minimum 3 years overall retail experience is required

Working Relationships:
Communicates / interacts with:
• Showroom / Ass. Showroom Manager
• Area Manager / Retail Manager
• Customers
• HR / Admin

Operating Environment:
• High Pressure
• Hectic work atmosphere
• Direct contact to customers
• High level of stress

Apply Now!