Technical Communication Manager | Dubai, UAE

Job Responsibilities
• Assist in developing and giving presentations at trade shows, technical meetings, corporate symposiums, etc.
• Entertain key customers at lunches, dinners and other events as deemed beneficial
• Investigate and evaluate potential customer accounts to identify opportunities for work which are consistent with marketing objectives
• Communicate with appropriate vendors for information and leads (customer and competitor) pertaining to market segment
• Help to define the overall market, identify and prioritize the opportunities and approach for each opportunity
• Gather competitive data to assist in marketing strategy
• Investigate and evaluate markets in specific areas whilst gathering information on competitors and suppliers
• Follow the progress of customer inquiries to a satisfactory result
• Develop marketing programs which promote product and service line offerings to current and potential customers (i.e. refresh and retention programs)
• Communicate with customers and target markets with compelling facts regarding value of products and solutions
• Develop product presentations for sales team use; train sales team on effective utilization of presentation materials
• Provides regular status reports to senior management, customers and suppliers
• Maintain flexibility to handle several projects concurrently and ensure each is progressing as required
• Support and promote company values
• Create marketing documents that will be used to point out opportunities and product specifications
• Offer support to the Sales team with presentations, forecasts, customers visits, etc.
• Perform other related duties as assigned

Qualifications
• Must have at least 3 years experience in marketing / engineering
• Must have a strong desire to learn
• Must be a team player able to coordinate the efforts of others to meet customer requirements
• Must be technically inclined to understand customers operational needs and Company’s engineered solutions and services
• Must project a professional image
• Must have a dedication to excellent customer service
• Must be resourceful, highly organized, self-motivated and action-oriented
• Must be able to work independently with minimal direction and have a disciplined work style along with a strong work ethic

Skills
• Must be proficient with Microsoft Office, with a focus on presentation software, e.g. PowerPoint, Flash, etc.
• Must have excellent communication skills in both English and Arabic (a third language would be desirable)
• Must have strong customer orientation
• Must have the ability to produce results through others
• Must be able to analyze and resolve problems at both a strategic and functional level

Education
• BA in Marketing or BSc Engineering is required
• MBA / relevant job experience preferable

Work Environment
• Must be willing to frequently travel internationally (approximately 50%)

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