Parts Sales Executive - Trading Enterprises - Dubai | Al Futtaim Group Dubai, UAE

May 12, 2011

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About the Business:
Trading Enterprises, a division of the Al-Futtaim Group, has sole distribution rights for Honda cars, Motorcycles and Marine and Power Products in the UAE. With its nationwide presence, Trading Enterprises supports all its customers through a network of 19 separate sales, service and parts facilities throughout the UAE and provides further support through a network of Power Products dealers. All the sales, parts and service facilities of Trading Enterprises are linked by an on-line, real time computer system which utilises a total of over 175 terminals and printers. Over 450 employees of 16 varying nationalities constitute the Trading Enterprises team. Customer Service has been the basis of Trading Enterprises’ remarkable growth over recent years, which has seen the company expand to achieve outstanding market share growth. This is testimony to the Trading Enterprises motto:
"Excellence in Customer Service".About the Job:
We currently looking foran experienced strongParts Sales Executive/strongto join our sales team in Dubaistrong./strongIn this role you will beresponsible for:
- Managing and achieving parts sales target according to plan- Developing sales volumes in his designated area- Determine replacement parts required, according to inspections of old parts, customer requests, or customers’ descriptions of malfunctions- Suggesting additional related parts to improve sales- Handling and providing prices for telephonic enquiries- Preparing sales orders, invoices and delivering parts – Receiving payment or obtaining credit authorisation- Advising to the customers on substitution or modification of parts when identical replacements are not available- Examining returned parts for defects, and ensuring exchange/ refund ofdefective parts or money- Conductinginventory of the stock