Sales Account Manager | Premier Technology Riyadh, Saudi Arabia
The role requires significant interaction with clients which may be face-to-face or over the telephone.
Typical work activities include:
? understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
? ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems;
? identifying and developing new business through networking, and courtesy and follow-up calls;
? cold-calling in order to create interest in products and services and generate new business leads;
? reviewing progress and identifying opportunities for further sales and new areas for development;
? designing and delivering customer presentations articulately and confidently;
? marketing and promoting a portfolio of products by writing and designing sales literature;
? maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals;
? developing effective sales plans utilizing sales methodology;
? providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
? advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, health or other specialist areas;
? meeting sales targets set by managers and contributing to team targets;
? networking with existing customers in order to maintain links and promote products;
? providing support to customers, often on a helpline, offering clear advice and solutions wherever possible;
? handling hardware or software problems and faults and referring on to specialist technical colleagues;
? assisting customers to maximize their use of the hardware or software in order to support the success of their business;
? writing technical proposals, tenders, reports and supporting literature;
? managing your own diary in order to organize and prioritize daily and weekly goals;
? contributing to team or progress meetings to update and inform colleagues.
Skills
• 3-5 years experience in similar position.
• Bachelor’s Degree in a related discipline.
• Excellent communication skills (oral & written).
• English written and speaking.
• Computer literate.
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