Senior Manager, Client Service, Consumer Research | The Nielsen Company Sharjah, UAE
In this role, the incumbent will be accountable for the development of client business and handle projects from preparation of proposals to client to final tabulations and/or reports writing/ delivering presentations. Apart from that, you will also be responsible for the development of Consumer Research team assigned and supervising their deliverables.
Job Summary:
* Accountable for a team of researchers determined either by area/ product/ sector/ client
* Supervise all stages of project management and monitor performance and be responsible for the training and development of your team
* Provide advice and consultation to clients and staff and handle complicated client queries or complaints
* Develop the business through designing and planning research projects following client briefing and needs, designing questionnaires and methodologies of collecting information, as well as presenting results of study to the clients
* Co-operate the execution of projects, inform clients on progress and give specific instructions to other departments regarding the collection and electronic processing of information
* Assist in the smooth collection of debt from clients and communicate any contract/ job changes to the Finance department for correct invoicing
Additional Information
| Industry: | Marketing; Consulting Services; Retail/Wholesale |
| Job Location: | Sharjah, United Arab Emirates |
| Career Level: | Management |
| Date Posted: | 2011-05-18 |
