Social Media Account Manager | Kingston Stanley Dubai, UAE
The Role
Our client is an international global marketing and technology agency with offices in over 15 countries and nearly 2000 staff.
RESPONSIBILITIES
* Development of strong and long-term relationships with each client
* Comprehensive understanding of the client brief and social media strategy
* Set up and implementation of social media management projects with the moderation, engagement and insight teams
* Regular client reviews and status meetings
* Preparation and provision of client activity reports
* Identifying opportunities for client growth and development of each account
* Keeping clients abreast of the clients evolving services
* Working in partnership with other client agencies – media, creative and pr.
* Working with senior management to shape the clients strategic offer.
* Working alongside each account’s community manager to deliver a thorough and remarkable client service
Requirements
* 2-3 years account management experience with responsibility for major brands
* Experience operating as a primary client contact and working with senior client stakeholders
* Proven ability to work across a number of clients with diverse social media management needs
* Comprehensive understanding of and experience delivering social media strategies
* Extensive experience of community engagement and social media management for high profile clients
* Confident use of social media management tools, tracking and implementation
* Experience in social media analytics and analysis including the development of reports and ROI assessment
* Excellent written, communication and presentation skills
* A passion for social media and knowledge of the latest trends and platforms
* A self-starter, happy to work under own initiative and the confidence to be a key part of the team.
