Product Manager – Carrier | Integrated Telecom Company (ITC), Saudi Arabia

The Role

Basic Functions

To actively manage the product lifecycle to achieve the best possible results from launch product phase to termination phase.

In collaboration with the Product Marketing and Product Development & Launch Managers, the Product Manager is responsible for a product or product portfolio with respect to:

Market Analysis – competitive differentiation, market research, identifying market problems
Quantitative Analysis – market sizing, product performance, operational metrics
Product Strategy – business cases, pricing, buy, build or partner decisions and defining the product portfolio
Product Planning – product positioning, defining the customer experience, identifying market requirements, establishing and maintaining the product roadmap

Duties & Responsibilities

Develop the go-to-market strategy to achieve set penetration and market share
Liaise with the Channels Manager to identify partners / resellers that could increase our market reach and determine buy / build / partner decisions
Find ways to maintain or enhance Average Revenue per Unit (ARPU) and contribution margin as set in the business plan.
Liaise with Sales and other product managers to develop packaging and value propositions to targeted segments
Liaise with Marcom to develop necessary product collateral
Liaise with Pricing to develop differentiated product pricings and offerings
Liaise with Product Development to develop product enhancements based on customer feedback
Liaise with Customer Operations and Technical Operations to ensure on time delivery of service and best after sales support.
Be responsible for the product marketing budget over the product lifecycle.
Initiate market research and sizing of markets
Document market problems (both existing customers and future customers)
Analyze product performance and sales success
Document product profitability and operational metrics
Position the product for all markets and all buyers
Document the ideal sales process

Contacts: All levels.

Supervisory Responsibility: Not Applicable

Work Conditions: Normally air-conditioned office environment.

May have to visit clients to support the product and collect feedback

Requirements

Bachelor’s degree in Marketing / Business Administration / Commerce / IT / Engineering. MBA is a plus. Certifications in product management is a plus
Must have proven product management skills.
3 to 4 years of experience with a Telecom Operator in the Carrier and Wholesale Business Unit
Sound knowledge of telecommunications technology
Good analysis and negotiating skills
Good command of English and Arabic language
Motivator and team player
Nationality: Saudi National preferred

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