Retail Measurement Services Product Leader (MENAP) | The Nielsen Company Dubai, UAE
 product and related product specialists, in order to drive client value from their investment in RMS services, and in return achieve client satisfaction and profitable growth for Nielsen To lead one or more region-wide RMS (or ... "Pin It")
To lead, direct and manage the Retail Measurement Services (RMS) product and related product specialists, in order to drive client value from their investment in RMS services, and in return achieve client satisfaction and profitable growth for Nielsen
To lead one or more region-wide RMS (or Nielsen) company initiatives, in order to deliver mid to long-term growth and/or cost leadership priorities
Accountabilities:
Execute the RMS business strategy and annual operating plan for the region and support other Nielsen teams to deliver revenue growth and profit targets within expense budget
Achieve satisfaction of clients using RMS products and services, within strategy
Meet with senior personnel at key Nielsen clients: to receive feedback on current service and address issues as appropriate; to understand the clients’ business challenges and input into RMS strategy and plan development. Seek similar feedback from Client Leaders.
Partner with the Regional Client Director where relevant, to represent RMS with key strategic clients in the country / sub-region
Ensure that the RMS portfolio of services is rolled out in the country / sub-region, successfully marketed to clients and within Nielsen, and profitably priced
Provide RMS product leaders (e.g. Answers, Merchandising, Retailer, Store Observation, NielsenLinx) with information on client needs to assist product development
Ensure RMS product specialists develop expertise so that they are able to service RMS client commitments, and deliver high value; ensure they partner with specialists for other products to meet the client needs
Ensure RMS functional specialists develop expertise so that they are able to deliver company and client requirements from the function
Ensure all RMS personnel are a talent pool for Nielsen; recruit, develop, and coach personnel as required, build a high-performing team; leverage knowledge, experience and best-demonstrated practice to achieve results; pro-actively move top talent across other products and functions
Effectively direct and lead their own team(s) using appropriate business processes, motivating them to achieve Nielsen key performance indicators; operate a meritocracy – ensure the team are appropriately rewarded and recognised
Promote RMS externally through presentations at conferences and similar external events. Also promote RMS to senior Nielsen commercial staff
Contribute to the One Nielsen strategy, as part of the Country Management Team, and through close collaboration with Client Leadership, other Product Leaders, and Global Business Services team
Partner with Client Leadership to integrate RMS products and services in the One Nielsen account plan
Skills
Post graduate degree in a related discipline, MBA is advantageous
10+ years FMCG (marketing / sales) or research-related industry experience
Strong client focus and proactiveness
Very good influencing and persuasion skills
Good knowledge of statistics and multivariate analysis
Good knowledge of research techniques and methodologies
Excellent communication skills
Company Profile
The Nielsen Company is a global information and media company with leading market positions in marketing information, television and other media measurement. The privately held company is active in more than 100 countries, with headquarters in New York, USA. The Nielsen Company provides measurement and analysis of marketplace dynamics and consumer attitudes and behavior. Clients rely on Nielsen’s market research, proprietary products, analytical tools and professional service to understand competitive performance, to uncover new opportunities and to raise the profitability of their marketing and sales campaigns. The Nielsen Company provides two major services for its Manufacturer and Retailer clients in the Region – Retail Measurement and Consumer Research.
The Nielsen Company has a strong presence in the Middle East, North Africa and Pakistan (MENAP) region with diversified business in FMCG, Telecom, Automobiles, Finance, Tourism and Government departments. We have more than 1300 employees working in 29 offices in 13 countries across the region. Our MENAP regional head office is located in Dubai, United Arab Emirate. For more about The Nielsen Company please visit www.nielsen.com
