Sales Operations Manager | Muscat, Oman

A leading FMCG company in Oman is looking for a Sales Operations Manager

Role Purpose:
Support Sales and Distribution operation by developing the Route to market (RTM) systems and growing skills and best practice tools (BPT) to enable market leadership in all categories.

Accountabilities:
• Develop and propose annual business plan’s (ABP) part related to Route to market and Capability.
• Perform business process analysis & produce a recommended business process.
• Gain a thorough understanding of existing processes and procedures & Work with the Sales/Finance/Warehousing teams on defining the S&D to be processes and procedures. Develop/maintain processes/procedures documentation.
• Play a leading role in introducing change management & secure management sponsorship for change management.
• Work as a key member within the functional team to apply/maintain the changes. Lead the implementation and delivery of Sales BPT across the distribution centers (DC)
• Maintain a presence in the field to follow-up on implementation. Highlights strong performers and identifies areas of improvement.
• Track best practices results (process measures, performance KPIs, etc.)
• Assist in the hiring of new sales supervisors hires
• Evaluate best practices roll out results and Train Managers / Functional Leaders
• Manage the implementation of Sales & Distribution Systems
• Update management on the implementation status and ask for assistance when needed to ensure successful/timely implementation.•
• Coordinate Input into System Design & Development

KPI Measures:
• Nielsen KPIs: Strike rate, Weighted distribution, market share, coolers KPIs
• S&D cost
• BPT rating
• Trucks efficiencies
• Manpower efficiencies

Skills

• University degree
• Full system utilization and minimum redundant manual work
• Accurate system outputs
• Up to date process documentation
• Functional operating experience in large organizations, preferably FMCG
• Five years of System implementation within FMCG company

Competencies
• Analytical thinking (business process analysis capability)
• Strong communication & interpersonal skills
• IT Literate
• Training skills
• Leadership skills
• Problem solving

Apply Now!