Job Description
The employer has made this position available to qualified candidates via Laimoon.com
Please proceed to Laimoon.com for consideration.
Job Responsibilities:
– Excellent communication skills acting as the first aftersales point of contact; providing full aftersales support
– Build strong partner relationships; initiate periodic calls and site visits to build rapport and ensure customers are happy with the overall experience
– Ensure that customer activity is properly communicated to the salesperson when needed building relationships with both your team and customers
Desired Skills & Experience
Industry:
– Advertising
– Advertising Agencies
– Digital Marketing
– Digital Media
– Internet / Online
– Internet / Online Marketing
– Online Advertising
– Online Media
Company Description
Launched in November 2008, Groupon features a daily deal on the best stuff to do, see, eat, and buy in 43 countries, and soon beyond (read: Space). We have about 7,000 employees working across our Chicago headquarters, a growing office in Palo Alto, CA, local markets throughout North America and regional offices in Europe, Latin America, Asia and around the world.
Our company philosophy is pretty simple: we treat our customers the way we like to be treated. That boils down to a few key things:
We sell stuff we want to buy: A great price is only half the battle – it’s also got to be a great product or service. Between our top-rated business partners and unbeatable prices, you should feel comfortable venturing out and trying something new – just because it’s featured on Groupon. We want Groupon to be an addiction you can feel good about.
No BS: We really want you to love Groupon. “Gotchas” and buried conditions that sour the experience are a terrible way to accomplish that goal. We want each Groupon purchase to feel too good to be true, from the moment you buy to the day you use it. If there’s anything unusual about a deal (e.g. an inconvenient location) we go out of our way to point it out.
Unbelievable customer service: Like you, we’ve suffered through hour-long “transfer-athons” with customer service departments, or waited days for an email reply to a simple question. If you contact us, we’ll do what it takes to make things right – and we’ll do it fast.
editor
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